Responsibilities

• Make outbound calls to prospective students to introduce educational programs.
• Answer inbound queries related to courses, fees, and enrollment procedures.
• Maintain a detailed record of calls and follow-ups in the CRM system.
• Provide accurate information to help students make informed enrollment decisions.
• Work closely with the admissions team to streamline the enrollment process.
• Stay updated on the latest educational programs and offerings.
• Conduct follow-up calls to ensure prospective students have all necessary information.

Qualifications

• High school diploma or equivalent; a degree in communication or related field is a plus.
• Previous experience in a admission counselor role, preferably in the education sector.
• Excellent verbal communication skills in English; additional languages are a plus.
• Ability to handle ...