Summary:

The Admission Experience & Operations Specialist position reflects Skidmore’s commitment to delivering an exceptional experience to prospective students and their families while simultaneously managing critical operational work. This role is designed to be cross-functional and cross-trained. It consolidates the essential front-line and back-end functions that power the work of the Admission team: greeting and hosting visitors, managing inbound and personalized outbound communications, processing application materials, and supporting CRM data integrity. With three team members in this role who provide coverage across responsibilities and peak times, this team ensures that our high-touch service model is never compromised—regardless of staff absences or volume fluctuations.

Because this role is core to our campus-based service model—especially daily visit operations—it carries different expectations for work location and scheduling flexibility. Staff in this role...