Job Description:

We are seeking a detail-oriented and organised individual to join our Legal Administration Team as a This role involves logging customer complaints into the software system, as well as ensuring the proper handling and tracking of case documentation. The ideal candidate will have strong administrative skills, be proficient in data management systems, and maintain a high level of accuracy in logging and tracking customer cases.

Key Responsibilities:

Complaint Logging
Document Handling: 
Customer Data Management:
Case Entry
Case Uploading & Acknowledgment: 
Master Commission Spreadsheet Management: 
Efficiency & Accuracy: 

Key Requirements:

Proven experience in administrative roles, preferably in a legal or complaints management environment.
Familiarity with logging systems, such as Respond or similar case management software.
Strong organisational skills and the ability to handle multiple cases simultaneo...