Summary This position is located in the Health Information Management (HIMS) section of the El Paso VA Health Care System. The incumbent provides a wide variety of administrative, clerical, and technical support activities essential to the efficient operation of the HIMS program. Responsibilities Administrative and Clerical Support Frequent personal, written, and telephonic communication with Veterans, families, staff, and external agencies. Screening calls and visitors, referring only issues requiring management attention. Handling requests for information and routing inquiries to appropriate staff. Collecting, compiling, and tracking statistical and program data; maintaining tracking systems for required reports. Taking minutes at meetings; transcribing and preparing correspondence, often involving confidential information and specialized technology. Ensuring accuracy in spelling, grammar, formatting, and construction of all written materials. Maintain and Transcribe minutes for meet...