This position supports daily office operations and ensures smooth coordination of travel-related services. The role focuses on administrative coordination, customer service support, and documentation handling for travel packages such as Umrah and tour bookings.
Specific Responsibilities - Handle general administrative duties including filing, data entry, and document management
- Maintain proper records of customer bookings, payments, and travel documentation
- Prepare invoices, receipts, and basic financial records
- Assist in responding to customer enquiries (walk-ins, calls, WhatsApp, email)
- Provide information on travel packages, itineraries, and pricing
- Support customer registration and booking processes for tours and Umrah packages
- Prepare and organize travel-related documents such as:
- Visa applications
- Flight itineraries
- Hotel bookings
- Travel insurance
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