What You Will Be Working On You are applying for the position of Administrative Executive (AE) at East Zone, and the role will require you to:
Oversee enforcement activities to maintain fair usage of our car parks, including instructing service providers on proper action against illegal parking
Evaluate appeals for Parking Offence Notices, making fair decisions on a case-by-case basis
Collaborate with Car Park Managers and Supervisors to address user feedback and requests for additional facilities, balancing diverse needs
Manage a wide range of feedback and requests to ensure smooth car park operations
Assist in assessing and maintaining high standards of service provider performance, including imposing liquated damages for underperforming areas.
Maintain car park information in system, perform data management/collation and assist Managers with data analysis to drive data driven operations