Descripción del puesto:
· One (1+) years of experience in customer service, call center, or administrative support
· Excellent customer service skills and the ability to prioritize tasks
· Strong communication skills and ability to effectively identify situations with dissatisfied customers
· Strong conflict resolution, critical thinking, and problem-solving skills Ability to understand, interpret, and follow company policies and procedures.
Skills:
· Plan, organize, prioritize and oversee activities to efficiently meet objectives.
· Understand and effectively use standard office equipment and standard software packages to support business processes.
· Acquire, organize, protect and process data to fulfill business objectives.
· Select and deploy the appropriate office system and to use it to optimum effect.
Beneficios: