Duration: 9 months (Extension or Conversion possible)

Schedule: Full onsite for 90 days then hybrid 4 days

Job Description

We are seeking an Operations Officer II to support back‑office financial operations within a leading financial institution with CSC certificate. The role involves managing retirement plan transactions, ensuring compliance with regulatory guidelines, and handling internal partner requests through Salesforce in a fast‑paced, SLA‑driven environment.

Responsibilities

• Process and manage Registered Retirement Plans (RRSP) in accordance with CRA guidelines
• Handle withdrawal requests and ensure accurate tax and compliance processing
• Maintain CSC certificate (Canadian Securities Course) compliance
• Receive and respond to internal partner requests via Salesforce
• Maintain high accuracy while adhering to SLAs and compliance standards
• Perform back‑office operational tas...