Position: Head of Administration
Location: Abingdon
Pay: £23.58 per hour
Drivers Licence: Desired
We are looking for an experienced and motivated Head of Administration to lead the Occupational Health Customer Services Administration Team. This is an exciting opportunity to drive operational excellence, support service delivery, and contribute to the continued success of our Occupational Health business.
Responsibilities:
Lead and inspire and motivate a dedicated Administration Team, ensuring efficient operations.
Monitoring team performance against KPIs and implementing improvements to enhance service delivery.
Develop talent through high-quality training and coaching, building your teams knowledge to consistently deliver outstanding services.
Ensure adequate staffing levels and service coverage, including during peak periods and absences.
Work collaboratively with internal teams and third-party suppliers to ensure timely de...