Job Description
The Administrative Assistant will provide day‑to‑day administrative support to the Customer Operations Manager within a utility environment. This role focuses heavily on payment services support, including mail processing, physical check handling, inbox and calendar management, and documentation support. The ideal candidate is detail‑oriented, organized, and comfortable handling confidential customer and financial information in a fast‑paced, process‑driven setting.

Responsibilities:

Provide administrative support to the Customer Operations Manager, including managing calendars and scheduling meetings.
Manage and monitor a shared inbox, routing inquiries appropriately and responding to routine requests.
Send standardized outbound communications, including generic emails to external partners such as mobile home parks.
Support paperless billing operations by processing returned bills and related correspondence.
Assist with the handling, tr...