Job Summary We are seeking a detail-oriented and proactive Delivery Operations Service Field Support responsible for managing Preventive and Corrective Maintenance work orders, ensuring timely system updates, accurate documentation, and compliance with contractual KPI requirements. The role requires strong coordination with operations teams and working within restricted system access environments.
Responsibilities - Administer and close Preventive Maintenance (PM) and Corrective Maintenance (CM) work orders in customer’s portal.
- Ensure 100% PM completion tracking and timely CM closure.
- Manage and maintain accurate documentation related to repair works to support timely and accurate billing processes.
- Update, upload supporting documents and administer repair works in customer portal.
- Manage end-to-end documentation processes, ensuring all service and breakdown reports are accurate, complete, and audit-compliant.
- Per...