Job Objective / Purpose

This Role is an essential role responsible for overseeing and managing multiple accounts within the designated Industry. This position plays a critical role in ensuring the efficient and effective operation of the site clinics in coordination with the Cluster Leads. The Role is responsible for providing leadership, strategic direction and operational oversight to ensure the delivery of high-quality industry based health services, patient and client satisfaction and the achievement of business objectives.

Duties and Responsibilities

• Monitors compliance of staff with standards defined by ActiveOne specifically with regard to customer service and other staff behavior policies in collaboration with the Clinic Cluster Leads.
• Monitors and maintain records of staff performance relative to attendance & performance
• Approval of leaves and overtime.
• Ensures communication/coordination with site medical pe...