Requirements:

• Hands-on Operations Manager experience with financial ownership (including revenue, gross margin, bonus/penalty computation, and cost management)
• Strong financial expertise
• Confident, unscripted leadership communication
• Experience in handling Ecommerce/Retail Accounts

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
• Establish & Manage Relationships / Engagement with the Clients.
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