Position Overview

To provide accounts receivable and collections support within the Shared Services Finance Team.

Responsible for receipting and end to end accounts receivable process for the collection of customers balances in a timely and efficient manner. This role has a high level of customer service interface with internal stakeholders as well as external clients.

Responsibilities include:

• Processing of cash receipts and credit notes
• Issue client statements and follow up clients with outstanding accounts to ensure all documentation has been received to support the statements issued
• Assist with management and investigation of unidentified receipts, unapplied funds and client refunds
• Resolution of client queries & issues on statement of account
• Escalate bill enquiries to member firm collection’s team or responsible fee earner
• Provide support to the member firm col...