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Accounts Receivable Coordinator I

Company

ArcBest

Location

Fort Smith, AR

Type

Full-time

Job Description
The Accounts Receivable Coordinator manages daily account balances for customers of ArcBest, identifying delinquent payment situations. This position is responsible for the collection of delinquent accounts by contacting customers and investigating circumstances of non-payment.

Responsibilities
* Resolve account past due issues, billing disputes, misapplied payments, and other requests as needed to insure accurate and timely payment of invoices.
* Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments from customers.
* Provide the highest level of customer service for both internal and external customers.
* Apply knowledge and understanding of individual customer accounts to handle account balance inquiries efficiently and effectively.
* Maintain a positive attitude in a highly intense environment.
* Build, develop, and grow all internal and external business relationships vital ...

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