Job Summary

Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete.

Major Tasks, Responsibilities, And Key Accountabilities

• Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract.
• Receives payments and posts amount paid to customer account.
• Compiles and maintains basic credit information about financial status of customer and status of collection efforts.
• Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Ensures compliance with established guidelines.
• Performs other duties as assigned.

Nature and Scope