Responsibilities

• Manage daily account operations and liaise with clients to ensure satisfaction.
• Develop and implement account strategies to achieve client goals.
• Coordinate and schedule meetings between clients and internal teams.
• Track project progress and report on key metrics to stakeholders.
• Provide exceptional customer service to resolve issues and optimize client experience.

Requirements

• Educational Qualifications: Bachelor's degree in Business, Marketing, or related field.
• Experience Level: 1-2 years experience in international voice account in bpo sector
• Skills and Competencies: Strong English language communication skills.
• Skills and Competencies: Excellent customer service abilities.
• Skills and Competencies: Effective scheduling and organizational skills.
• Skills and Competencies: Strong problem-solving capabilities.