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Account Manager

Company

Expeditors

Location

Warsaw, Masovian Voivodeship

Type

Full-time

Job Description

Major Duties and Responsibilities:

  • Strengthen relationships with existing house accounts.
  • Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.
  • Understand customers' business and strategy and our role with the customer.
  • Ensure customer satisfaction and follow up.
  • Communicate service issues to Department Managers/Supervisors. 
  • Action items lists maintained and updated weekly for follow up items.
  • Identify opportunities and grow business from existing house accounts.
  • Assist with collections when needed.
  • Manage client profiles - separated out by location.
  • Build territory maps showing number of accounts located in each city – update monthly
  • Teamsell input & management for significant calls.
  • Fluent in EI systems and demos in order to provide technical updated to LAM accounts
  • I...

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