Department: Account Management
Employment Type: Full Time
Location: Madrid
Reporting To: Johanna Manrique
The Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach.
This role requires a confident communicator and organiser who is detail‑oriented and capable of establishing trusted relationships with stakeholders. The Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience.
They also serve as the heart of operational delivery—ensuring client satisfaction...