Responsibilities

• Serves as the lead point of contact for all customer account management matters
• Generate sales for a portfolio of accounts and reach the company’s sales target
• Build and maintain strong, long-lasting client relationships
• Identifies opportunities to grow business with existing and new clients
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Forecasts and tracks client account metrics
• Keep records of client transactions
• Collaborates with sales team to reach prospective clients to ensure consistent service
• Clearly communicate the progress of monthly/quarterly initiatives
• Meet time deadlines for accounts
• Help customers through email, phone, online presentations, screen-share, and in person meetings
• Prepares for the necessary reports and analysis needed by the company

Qualifications