The Key Account Manager is responsible for managing and growing relationships with the company’s important clients. This role focuses on driving revenue growth, ensuring customer satisfaction, and developing long-term strategic partnerships with key accounts in the Malaysian market.

Key Responsibilities

• Develop and maintain strong relationships with key clients to understand their business needs and objectives
• Act as the main point of contact for assigned accounts
• Identify opportunities to grow revenue through upselling, cross‑selling, and new business development
• Create and execute strategic account plans to achieve sales targets
• Negotiate contracts, pricing, and commercial terms with clients
• Collaborate with internal teams (marketing, operations, finance) to ensure seamless service delivery
• Monitor market trends, competitor activities, and customer feedback
• Prepare regular reports on a...