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Account Manager

Company

International SOS

Location

dubai, dubai

Type

Full-time

Client Relationship & Account Management
  • Build and maintain strong client relationships across all levels.
  • Manage client renewals, retention, and satisfaction.
  • Drive account growth through upselling, cross-selling, and identifying new business opportunities.
  • Handle client onboarding, implementation, complaints, and service recovery.
  • Conduct regular client visits and provide consultative support.
  • Develop and execute sales and account plans.
  • Support pricing and contract negotiations.
  • Ensure proposals comply with company policies and obtain approvals for non-standard offers.
  • Coordinate contract administration, renewals, invoicing, and credit management.
  • Ensure timely client payments and minimize bad debt.
  • Coordinate with operations to ensure high-quality service delivery.
  • Manage pipeline, client records, contracts, contacts, and activity tracking.
  • Ensure data integrit...

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