Client Relationship Management

• Build and maintain strong relationships with clients.
• Act as the main liaison between the client and internal teams.
• Address client concerns promptly and effectively.

Project Coordination

• Oversee the delivery of projects and services to ensure they meet client expectations.
• Collaborate with internal departments (e.g., sales, marketing, operations) to fulfill client needs.

Sales and Revenue Growth

• Identify upselling and cross-selling opportunities.
• Negotiate contract renewals and terms with clients.
• Achieve or exceed assigned sales targets.

Educational Background

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

Experience

• Proven experience in account management, customer service, or sales (typically 2–5 years, depending on the company).