Serve as the primary client‑facing partner for post‑renewal contracting, procurement, and billing engagement, delivering a seamless commercial experience.
Proactively manage commercial and procurement workflows to ensure invoice accuracy, timely payments, and overall account health, thereby reducing billing friction and preventing collections escalations.
Partner closely with clients and internal stakeholders to address billing‑related challenges, facilitate alignment across procurement and finance contacts, and proactively resolve issues impacting revenue realization.
Act as a trusted advisor to both clients and Account Managers, ensuring a high‑touch experience that supports long‑term partnership growth and retention.
Contribute to faster client payment cycles, reduced aging receivables, and a significant improvement in the overall client billing ...