Ability to multitask and juggle several responsibilities simultaneously. Strong written and verbal communication skills. Excellent organizational skills and attention detail. Proven track record of meeting or exceeding quotas and receiving positive customer feedback.

Responsibilities:

⦁ Serve as the main point of contact in all matters related to client concerns and needs.

⦁ Build and strengthen client relationships to achieve long-term partnerships

⦁ Maintain accurate client records, keeping track of any contract updates and renewals.

⦁ Develop a through understanding of our products and service offerings to better upsell and cross- sell to clients.

⦁ Handle inquiries and request from customers and address their needs.

⦁ Stay on top of accounts. Making sure they receive services that are within their budget needs.

⦁ Check the client’s Facebook or social media accounts.

⦁ Generate progress reports for clients and senior lea...