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Account Coordinator
Company
Remotedxb
Location
dubai, dubai
Type
Full-time
Responsibilities
Act as a designated support resource for assigned Account Managers to ensure post-sale success
Complete reporting and data requirements based on specific client and team needs
Troubleshoot escalated items related to claims, eligibility, and general account maintenance
Perform data audit requests and support various ad-hoc projects assigned by leadership
Collaborate with cross-functional internal teams to resolve client issues effectively
Meet established cross-functional operational level agreements (OLAs)
Requirements
1-2+ years of operational or customer service/support experience
Previous experience in the PBM or healthcare industry
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint
Strong attention to detail and ability to manage competing priorities
Ability to communicate and articulate complex data and member scenarios e...
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