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Account Associate - Commercial - Remote

Company

Insurance Office of America

Location

Cocoa, Florida

Type

Full-time

Job Summary

Working under the direction of an Account Manager (AM) and/or Account Executive (AE) and following established industry and company guidelines; provides administrative and customer service support to account team andProducer;andmeetingallperformancerequirementsregardingproduction,qualityandensuringthatno liability associated with errors or omissions occur.Resolves basic and routine administrative and customer service problems directly, and refers complex requests or inquiries to more senior staff.

What You’ll Do:

  • Assist in directing day-to-day activities and work flow assigned to Team Support/Receptionist and Account Assistant
  • Process the following tasks accurately and within required timeframes:Process Policy Endorsements and carrier Audits; identify errors and facilitate corrective actionsProcess Policy Cancellations, Reinstatements and Lost Policy Releases (LPR)Prepare Check requests, Invoices and Premium Finance...

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