Step into a rewarding Customer Support Specialist role at Access Communications in North Battleford. Provide exceptional service and solutions to customers in a positive setting.
Access Communications is seeking an energetic and engaged professional to serve as a Tier 1 Customer Support Representative. In this role, you'll assist customers with inquiries about our TV, Internet, Phone, and Security services. Daytime shifts from Monday to Saturday allow you to be the helping hand our community needs, while honing your skills in a supportive, training-focused environment.
Key Responsibilities:
• Address customer needs efficiently via phone and retail
• Help customers choose suitable service options
• Organize technician visits based on requests
• Educate customers about equipment like NexTV
• Embrace continuous learning and adaptation to changes
Requirements:
• Completion of grade 12 education
• Clear Criminal Record Check is mandatory
• Experience in a ca...