Academic Services Officer (Operations + Administration + Coordination + Customer service)

London

We’re looking for an organised and proactive Academic Services Officer to join our Academic Services team and support the successful planning and delivery of training programmes.

In this role, you’ll work closely with Training Delivery teams and internal stakeholders to coordinate course scheduling, bookings, and programme administration while ensuring an excellent learner experience.

What you’ll be doing:

• Plan, schedule, and coordinate training courses
• Manage course bookings and programme updates within internal systems
• Work closely with Training Delivery teams to ensure smooth operations
• Monitor timelines and ensure work is completed to agreed deadlines
• Coordinate staff and tutor bookings and support onboarding activities
• Identify scheduling clashes and help resolve oper...