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6723 - Customer Service Officer (Freight forwarding)

Company

THE SUPREME HR ADVISORY PTE. LTD.

Location

singapore, singapore

Type

Full-time

Customer Service

5 days, 9am- 5.30pm

Address: (Fort Canning)

Salary: $3200 -$3500

Job scope
  • Respond promptly and professionally to client inquiries, ensuring high service standards.
  • Liaise with overseas offices and agents to coordinate quotations, bookings and shipment execution.
  • Handle import/export enquiries and bookings across sea, air and land transport modes.
  • Activate shipments based on confirmed selling rates and cost structures.
  • Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
  • Source and maintain competitive rates from hauliers, shipping lines, co-loaders, overseas agents and subcontractors.
  • Monitor sales performance and contribute to forecasting and pipeline tracking.
  • Develop and maintain strong, long-term relationships with customers and vendors.
  • Establish and manage client-specific standing o...

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