Overview

You will take ownership of core IT infrastructure services, providing second‑line operational support, technical assurance and continuous improvement across on‑prem, cloud and endpoint environments. Operating in a globally distributed and operationally critical business, this role requires strong troubleshooting capability, proactive risk management and close collaboration with IT&S leadership, service desk teams, vendors and cyber / OT specialists.

This is a hands‑on technical role with responsibility for maintaining service stability, supporting change delivery, responding to incidents (including cyber events), and ensuring infrastructure services evolve in line with industry standards and organisational strategy.

What you’ll do