TOP THINGS:

o 3 years of customer facing experience

o Detail-oriented and meticulous on documentation, work planning, training and safety

o Accountable, self-starter



Department Overview

The Local Customer Experience organization’s mission is to enable and support a positive “One Client” customer experience that actively contributes to a vibrant local economy. The Local Customer Experience organization will accomplish this through the successful implementation of strategies that will drive: 1) tightly coordinated gas and electric operations for enhanced customer experiences locally with Client, 2) proactive, targeted and transparent multi-channel customer and community education that reinforces the value of Client and mitigates potential customer concerns, and 3) active support for local community, customer and economic vitality.



Local Customer Experience will ensure that the "voice of the customer" is represented...