Job Summary and Essential Job Functions:
– Under the direction of the Youth Program Manager, the Youth Counselor is responsible for the supervision and control of all youth and teen guests in all entertainment-related activities. In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.
– Youth Counselors must be passionate about working with children and embrace the cruise line’s mission.
– Youth Counselors are responsible for implementing any of the scheduled social, entertainment, sporting, recreational, theatrical, and craft programs/activities for Norwegian Guests aged 2 – 17 years old while ensuring that each activity takes place safely and promptly as scheduled.
– Youth Counselors must be comfortable speaking on a microphone and be an effective Host/Hostess with the ability to engage large groups of people of a variety of ages in a public venue.
– Youth Counselors must be comfortable with dressing up in costume and performing character roles.
– Youth Counselors must be comfortable speaking with parents/adults regarding general ship information as well as Youth Program policies and guidelines.
– Bachelor’s Degree or foreign equivalent in a course of study related or relevant to childcare is required.
– Minimum of two years’ experience in a combination of programming and implementing youth recreation, youth sports, and/or childhood education for ages 2-17 required.
– Minimum one year experience in programming and implementing theatrical/drama related activities is required.
– One year experience with special needs programming/implementation strongly preferred.
– Intermediate to advanced level English verbal and writing skills, including the proper use of English grammar is required.
– Intermediate verbal and writing skills in at least one other language such as German, Spanish, French or Italian is preferred.
– Current and active CPR/First-Aid and AED training certifications from a recognized educational institution are required.
– Extrovert, quick and critical thinker, witty, personable, and articulate.
– Must be service oriented and have the ability to take direction.
The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate the following physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8).
– If the applicant has a Body Mass Index (BMI) of 40.0 or higher, or if the verifying medical practitioner doubts the applicants ability to successfully perform any of the following functions, a suitable practical demonstration is required for those functions. The verifying medical practitioner, in consultation with any other qualified practitioners he/she deems appropriate, determines whether a practical demonstration is necessary, and whether the applicant is physically competent or not physically competent.
– Is able to maintain a sense of balance without disturbance while walking and standing.
– Is able to climb up and down vertical ladders and stairways.
– Is able to step over a door sill or coaming up to 24 inches in height.
– Is able to move through a restricted opening of 24 inches by 24 inches.
– Is able to open and close watertight doors that weigh up to 55 pounds. Must be able to move hands/arms in vertical and horizontal directions, rotate wrists and reach above shoulder height to turn handles.
– Is able to lift at least a 40 pound load off the ground, and to carry, push or pull the same load.
– Is able to grasp and manipulate common tools such as wrenches, hammers, screwdrivers and pliers.
– Is able to crouch, kneel and crawl.
– Is able to distinguish differences in texture and temperature by feel.
– Is able to intermittently stand on feet for up to four hours with minimal rest periods.