Web Support

  • Company:
    IMP Digital
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    15 hours ago
  • Category:
    Technology

Job Description

We are seeking a Web Support to join our team! You will develop and implement unique web-based applications.

Responsibilities:

  • Design, create, and modify websites in WordPress and Joomla
  • Convert written, graphic, audio, and video components to compatible web formats
  • Manage support requests from clients with excellent follow-up and replies
  • Analyze user needs to implement web site content, graphics, performance, and capacity
  • Integrate web sites with other computer applications
  • Keep up-to-date on web developments and trends 

Qualifications:

  • Previous experience in web development or other related fields
  • 2+ years experience with WordPress
  • Excellent customer service experience
  • Understanding of Google Analytics, Search console, DNS, hosting etc.
  • Familiarity with with HTML, CSS etc.
  • Strong problem solving and critical thinking skills
  • Ability to dive deep into an issue and learn from online forums or videos to find solutions to site issues
  • Strong attention to detail
  • Excellent time management skills
  • Ability to communicate clearly and effectively to clients and team members

Company Description

Since 1997 IMP Digital has grown to become a leader in digital marketing in niche sectors such as pools & spas, home builders, pharma and professionals. IMP is known for the great care we take with clients and employees alike to build long term relationships.