Job Description
We are seeking a Web Support to join our team! You will develop and implement unique web-based applications.
Responsibilities:
- Design, create, and modify websites in WordPress and Joomla
- Convert written, graphic, audio, and video components to compatible web formats
- Manage support requests from clients with excellent follow-up and replies
- Analyze user needs to implement web site content, graphics, performance, and capacity
- Integrate web sites with other computer applications
- Keep up-to-date on web developments and trends
Qualifications:
- Previous experience in web development or other related fields
- 2+ years experience with WordPress
- Excellent customer service experience
- Understanding of Google Analytics, Search console, DNS, hosting etc.
- Familiarity with with HTML, CSS etc.
- Strong problem solving and critical thinking skills
- Ability to dive deep into an issue and learn from online forums or videos to find solutions to site issues
- Strong attention to detail
- Excellent time management skills
- Ability to communicate clearly and effectively to clients and team members
Company Description
Since 1997 IMP Digital has grown to become a leader in digital marketing in niche sectors such as pools & spas, home builders, pharma and professionals. IMP is known for the great care we take with clients and employees alike to build long term relationships.