Trail Appliances: Account Manager

  • Company:
  • Location:
  • Salary:
    negotiable / month
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  • Posted:
    1 week ago
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Trail Appliances is the leading independent appliance retailer in Western Canada. With 11 showrooms, a Clearance Centre, and offices in Richmond, Vancouver, Annacis Island, and Cloverdale, we’re a fast-growing company with over 500 employees in British Columbia.The Account Manager will be responsible for meeting and exceeding sales and revenue targets for their assigned territory and customer base. The successful candidate will be required to develop and maintain relationships with key stakeholders, including, but not limited to builders, developers, designers and homeowners. As a master relationship builder, the candidate will have a proven record of communicating a company’s value proposition and delivering best in class service as a way to secure new and repeat business.The Account Manager will primarily spend time on the road within the territory working with builders and developers directly. However, this person will also be required to meet customer’s in- store to demonstrate product and determine which products are best suited to meet the needs of the project.As a Account Manager, you will…Meet and exceed sales and revenue targets within assigned territory.Receives and organizes building permits in a timely, logical fashion so as to maximize productivity and daily sales output.Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up, generating residual and repeat business.Spend a minimum of 3 days per week on the road to generate business by visiting building sites and contacting developers, builders, sub-trades, realtors, and designers.Prospect and develop new accounts from online platforms, tradeshows, industry publications and events.Posts brochures, signs and any other distinguishing media at job sites.Provide clients with timely, accurate quotations and product specifications, logging customer interaction and continuous follow up.Build relationships by going above and beyond to provide exceptional service.We hope you are passionate about…Creating great experience for our customers.Working in a fast-paced environment.Business to Business sales cycle.The experience we need…Excellent relationship builder with strong customer service skills.Excellent verbal and written communication skills.Consultative sales approach with a track record for exceeding targets.Sales experience in a B2B or key account management role an asset.Experience in the building or renovation industry is an asset.Experience in managing accounts with a sales cycle of 3-12 months.Results and solution-focused, with strong negotiation and time management skills.Ability to manage inter-departmental communications in order to achieve shared objectives.Ability to communicate the company’s core value propositions in an effective manner, in order to create a distinct advantage in the marketplace.Fluency in a second language is considered an asset.We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?