Our client is currently hiring a full-timeTier-2Helpdesk Support Technicianstationed in Toronto. Job Responsibilities: Provide tier 2 help desk support to end users Responsible for providing a wide range of desk-side & server support including PC, server, OS, software, and printer, etc. Responsible for ensuring end user satisfaction. Requirements 2 years of relevant computer Helpdesk experience in an office environment CompTIA A+ Certification preferred High school diploma or equivalent preferred Excellent communication skills (written and oral) Excellent customer service skills Valid Class 5 Drivers license Microsoft Windows server and desktop operating systems Active Directory and Group Policy PC Hardware Common peripheral devices such as printers, scanners, etc. TCP/IP networking Internet technologies (DNS, Email) Microsoft Office Common 3rdParty office application If you are interested in this opportunity, please apply with an updated resume in MS Word Format. Due to the volume of resumes wereceive, only those applicantswhose skill set match our requirements will be contacted. All applicants must have legalauthorization to work in Canada for an unlimited period of time.