Technical Business Analyst (Salesforce)

  • Company:
    Networkers
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Business

Job Description

One of Networkers top financial clients downtown Toronto is looking for a Technical Salesforce Business Analyst immediately within Capital Markets Technology. This contract is 6 months with an opportunity for extension or fulltime based on preference.

Responsibilities

  • Assist with system design and configuration, unit system testing and deployment. (Configuration/Hierarchy and Automation)
  • Administers and manages user licenses, access, profiles and roles hierarchy
  • Provide the client with key business insights from analyzing data
  • Leads and assist project implementation, QA and UAT. Works with 3rd party vendors to analyze internal business needs to ensure those needs are met in a timely manner.
  • Responsible for creating use case, functional decomposition, process flow and data flow diagrams as well as entity relationship diagram (ERD)
  • Plans and leads cross-functional linked teams to address business and/or systems issues, and Tracks & monitors all CRM services and support requests
  • Provides CRM functional/technical support for end users and CRM Support Analysts

Requirements

  • At least 3 years of experience as a Salesforce experience as a Business Analyst
  • Able to demonstrate Salesforce knowledge and ability to lead full implementation of platform
  • Able to effectively communicate to C-level management
  • Previous Capital Markets experience preferred
  • Migration experience with tools like Power BI or Mulesoft is a strong asset
  • Strong SQL Skills