One of Networkers top financial clients downtown Toronto is looking for a Technical Salesforce Business Analyst immediately within Capital Markets Technology. This contract is 6 months with an opportunity for extension or fulltime based on preference.

Responsibilities

• Assist with system design and configuration, unit system testing and deployment. (Configuration/Hierarchy and Automation)
• Administers and manages user licenses, access, profiles and roles hierarchy
• Provide the client with key business insights from analyzing data
• Leads and assist project implementation, QA and UAT. Works with 3rd party vendors to analyze internal business needs to ensure those needs are met in a timely manner.
• Responsible for creating use case, functional decomposition, process flow and data flow diagrams as well as entity relationship diagram (ERD)
• Plans and leads cross-functional linked teams to address business and/or systems issues, and Tracks & monitors all CRM services and support requests
• Provides CRM functional/technical support for end users and CRM Support Analysts

Requirements

• At least 3 years of experience as a Salesforce experience as a Business Analyst
• Able to demonstrate Salesforce knowledge and ability to lead full implementation of platform
• Able to effectively communicate to C-level management
• Previous Capital Markets experience preferred
• Migration experience with tools like Power BI or Mulesoft is a strong asset
• Strong SQL Skills