Team Assistant

  • Company:
    Ontario's LHINs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 hours ago
  • Category:
    Customer Service

Updated on December 10, 2020Loooking for Team Assistants – Temporary Full Time and Full Time positionsAre you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that clients receive prompt, effective customer service.By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.What will you do?Provide administrative support services to Care Coordinators Process new referrals, and orders for services, supplies and equipment Process and assist in managing confidential client records Enter, update and maintain a high volume of client data in the electronic database Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriateProvide back-up support to other positions, as requiredWhat must you have?A college diploma or degree in the health or social services field, or equivalent experience2+years’ related office experience Accurate keyboarding/data-entry skills Proficiency with database software, MS Word and Excel Excellent organizational skills and ability to work with minimal supervision Advanced multi-tasking skills, with the ability to meet performance and service goals Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with clients from wide-ranging cultural, ethnic and socio-economic backgroundsExcellent oral and written communication skillsWhat would give you the edge?Familiarity with medical terminology, and office administrative procedures/conceptsKnowledge of LHIN servicesAbility to speak French or another second languageWho we areLocal Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with clients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.Located in the heart of Canada’s most multicultural city, the Toronto Central LHIN serves a unique, diverse population of 1.5million residents, with many low-income and single-parent families. Our LHIN’s 600+employees include a team of dedicated Care Coordinators working with 24hospitals, 150community-based service agencies, 37long-term care homes, 22service providers and 13community health centres to meet client needs.All applications will be reviewed; however, only those selected for an interview will be contacted.We are committed to a culture that values diversity and inclusion.We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.