Support Services Supervisor

  • Company:
    University Health Network
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    22 hours ago
  • Category:
    Customer Service

Toronto General Hospital
Reports to:
Salary Range:
$29.84 – $37.30 per hour
University Health Network (UHN)
is looking for an experienced professional to fill the key role of Support Services Supervisor
in our Support Services Department.
The Energy of the City. The Rewards of a Great Career.
The University Health Network, where
above all else the needs of patients come first , encompasses
Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN . The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of
Transforming lives and communities through excellence in care, discovery and learning , the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
Find out about our purpose, values and principles here .
As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for. In compliance with Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards, the principle responsibilities include: performing administrative responsibilities to ensure efficient and effective operation of the service, ensuring quality standards are maintained through the performance of audits and feedback to staff, supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program; performing planning/project responsibilities; supervising and developing human resources, including assigning duties and responsibilities; performing financial responsibilities; monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested; performing other duties consistent with the job classification, as required.
Completion of Grade XII + additional program under 1 year
Minimum successful completion of a 3-year community college program in Healthcare Environmental Services Management, or successful completion of the OHHA Environmental Services Leadership Program/equivalent, or completion of the OHHA Environmental Services Leadership Program within 1 st
year of employment with UHN.
Four (4) years housekeeping/linen supervisory experience
Five (5) years housekeeping/linen/transportation supervisory experience required
Four (4) years of housekeeping/linen/transportation experience
Experience with Quality Improvement programs
Experience with conflict resolution
Experience with project management principles
Knowledge of adult learning principles
Excellent oral and written communication skills required.
Technical knowledge of housekeeping, linen, laundry and transport equipment required.
Proficiency with Microsoft Office required.
Knowledge of Accreditation ROP’s for Transportation, WHMIS, Public Health Ontario Environmental
Cleaning Standards, Infection Prevention and Control, and Housekeeping Cleaning Standards &
Procedures required.
Knowledge of relevant legislation (OH&S, Ministry of Labour) required
Knowledge of patient transportation and dispatching procedures required.
Posted Date: November 19, 2020
Closing Date: Until Filled
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.