Support Coordinator

  • Company:
    Procom
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    18 hours ago
  • Category:

Support CoordinatorOn behalf of our client, Procom is looking for a Support Coordinator for a 1 year contract in St John’s, NF.Support Coordinator Job DetailsInterfacing with local and global IT service partners and CX regional teams (Americas, EAME, AP) to support the effective delivery of technical solutions, process improvements and seamless support required to power our businessesWorking closely with Upstream business customers to understand their needs; aimed at delivering increased business value through innovation and advanced technology while sustaining reliability, security and controls, and cost effectiveness.Assists local and remote team members in their site and facilities coordination roles.Oversee physical security for IT facilitiesSupport business in an Enterprise environment where we expect the highest level of safety diligence, working with remote teams to resolve issues.Perform changes according to change management best practices.Troubleshoot IT issues assist with incident resolutionProvide overall IT infrastructure Projects coordination, which involves multiple local and global groups to complete assignments and projects.Create and review documentation/process as required (i.e. Transition documents from Project to Steady Operations state)Support Coordinator Must Have SkillsExperience with PC’s, Infrastructure (Servers, Storage, Network)Strong interpersonal communications skillsExperience with data gathering and analysis would be an assetSupport Coordinator Nice to Have SkillsKnowledge of ITSM is a benefitSupport Coordinator Start DateASAP May 2021Support Coordinator Contract Length1 yearSupport Coordinator LocationSt John’s, NF