The Specialist, Clinical Informatics leads and promotes the integration of information technologies and clinical change initiatives that automate and/or enhance evidence-based clinical practices, access to patient/client information and clinical documentation via Electronic Medical Record (EMR) systems in collaboration with clinical leaders, service and program managers and directors, physicians and staff.
As an integral member of a regional multi-disciplinary IT team, the Specialist, Clinical Informatics works to increase the effectiveness, efficiency and meaningful use of an EMR system throughout NH programs and services. The role provides clinical subject matter expertise at all stages of the system life cycle, translates clinical requirements, leads teams and contributes to project planning, budgets and implementation schedules. The role also participates in recruitment and provides coaching, supervision and evaluation of staff.
The Specialist, Clinical Informatics serves as the liaison between clinical areas and IT, and accurately and promptly analyzes, prioritizes and translates user needs and requests to clinical information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between clinical business processes and systems and facilitates the analysis, design, building and maintenance of clinical content within systems.
– Bachelor’s degree in a health care or health informatics discipline;
– Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;
– Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation;
– Or an equivalent combination of education, training and experience;
Knowledge, Skills and Abilities:
– Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.
– Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.
– Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).
– Ability to foster innovation throughout complex evolutionary change.
– Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.
– Demonstrated strategic thinking and analytical skills.
– Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.
– Superior small and large group facilitation skills and individual coaching skills.
– Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.
– High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.
– Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
– Ability to work independently and as part of a team.
– Ability and willingness to travel.
– Physical ability to perform the duties of the position.
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