Shift Manager

  • Company:
    Wendy's
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 day ago
  • Category:

What you’ll do Train, monitor and reinforce food safety procedures.Sett up cash registers at open and verifying cash at close.Ensure restaurant is ready to open/close and/or rush-ready.Work with the management team to train, develop and communicate with crew through team huddles, manager meetings, etc. Supervise crew in a way that maximizes retention.Supervise, coordinate and delegate tasks and ensure compliance with all company policies and procedures to “Delight Every Customer”.Work with the management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.Help execute appropriate procedures. Assist the management team in maintaining proper coverage via crew schedules to ensure that the restaurant attains/exceeds all customer service standards. What you can expect Job Types: Full-time, PermanentGroup benefits package is available to qualified employees.Salary: $15.00-$16.00 per hour What we expect from you High School Diploma (Required); College Diploma (Preferred).Restaurant experience.6 months or more of supervision in restaurant, retail, customer service focused, or equivalent experience.General knowledge of employment laws.Ability to quickly become knowledgeable and train others.Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer-related or crew-related concerns and issues.Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.Must be available to report to work promptly and regularly, and to work all day parts and days of the week.Must have (or obtain) and maintain Food Safety and First Aid certification.Must have reliable transportation.