ServiceNow Developer

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    negotiable / month
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    5 hours ago
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Senior Applications ProgrammerOn behalf of our client in the Banking Sector, PROCOM is looking for a Senior Applications Programmer.Senior Applications Programmer – Job DescriptionServiceNow Platform Team – ITSM Application – enhancements to the Platform based on process improvement initiatives, creating new forms, changing interfaces etc.IT Service Management – Design and implement solutions following established IT Service Management policies and standards. Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas.Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates.Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.Lead/contribute in architecture, design & code reviews of IT Service Management solutions.Prepare and maintain technical specifications and documents; architecture diagrams, system documentation, operating manuals, and call flow diagrams.Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.Senior Applications Programmer – Mandatory SkillsStrong technical knowledge of ServiceNow (Incident, Change, Problem, Request, CMDB)Certification: Certified ServiceNow System AdministratorITSM/ ITIL Foundations knowledgeJavascript ExperienceSDLC knowledge and experienceStrong communication skills (verbal and oral)High level ability to problem-solve and troubleshoot issuesSenior Applications Programmer – Nice to Have SkillsPrevious Banking or FI experienceExperience with system architecture and designWorking knowledge of IT Infrastructure, Databases, MID ServersWaterfall, Agile or hybrid delivery model (at least 5 years)Senior Applications Programmer – Assignment Start DateASAP – 6 months to startSenior Applications Programmer – Assignment LocationToronto, ON – Work Remotely