Service Dispatcher

  • Company:
    Telsco Security Systems Inc.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    Warehouse

Employer

Telsco Security Systems Inc.

Languages

English

Education

  • Other trades certificate or diploma
  • or equivalent experience
  • Dispatcher Specific Skills

  • Receive requests for emergency assistance or service
  • Operate computer-aided communications and dispatching equipment
  • Dispatch personnel according to schedules and work orders
  • Dispatch personnel as required by emergency situations
  • Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
  • Follow-up on issues with work orders
  • Experience

    2 years to less than 3 years

    Business Equipment and Computer Applications

  • Word processing software
  • Switchboard 1-25 lines
  • Spreadsheet
  • Operate GPS (Global Positioning System) and other navigation equipment
  • MS Windows
  • Internet
  • Electronic scheduler
  • Database software
  • Electronic mail
  • Dispatch management service software
  • Monitoring and tracking software
  • Mapping and data visualization software
  • Additional Skills

  • Maintain work records and logs
  • Ensure proper functioning of equipment
  • Ensure accuracy of completed time sheets, payroll and other summaries
  • Perform general office duties
  • Monitor personnel workloads and locations
  • Provide customer service
  • Work Setting

    Repair and maintenance services

    Security and Safety

    Criminal record check

    Transportation/Travel Information

  • Own vehicle
  • Valid driver’s licence
  • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Tight deadlines
  • Ability to Supervise

    11-15 people

    Service Experience

  • Security
  • Alarm system
  • Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Teleworking Information

    Remote work available