1888PoolsRx is a forward thinking organization that is constantly developing or implementing new products and services to help individuals Just Swim in their pools during the summer. In doing so, we aim to contribute to the economic and social viability of our community. We also operate under these guiding organizational principles:
Serve every client – Relationships not Transactions
Done or done right – No shortcuts or loose ends
Best ideas win – Be collaborative
Your body does the work – Map your behaviors to your ambitions
Communicate or fail – Manage expectations
Finish when the work is done – Mentally tough
Raise your standards – Comfort is complacency
Define the system – People fail before systems do
If you think that these guiding principles are for you then…….
The Senior Pool Technician is the team lead responsible for the execution of all client pool equipment repairs.They must be able to repair any and all system issues on both pools and their respective equipment. A successful senior pool technician should have a knack for troubleshooting issues and create solutions in high pressure situations.They are also a leader and point of reference for junior staff and provide guidance accordingly when assistance is required.
Who we are: 1888PoolsRX offers pool servicing and maintenance solutions to over 500 clients in the Simcoe region.
What we need: A results-driven individual who:
Is inspired by helping Clients
Has excellent organizational skills with the ability to multi-task and problem solve
Go above and beyond in order to accomplish assigned tasks in a timely manner
Mirror and apply the organizational principles of the company
Eager to learn and grow with the company and industry
What you will do: The Senior Technician supports the activities of our entire operation by:
Completing advanced level pool jobs (repairs, replacements and system maintenance).
Successfully opening and closing pools.
Troubleshooting and repairing all water contact pool parts.
Providing an elite level of customer service with all clients at all times.
Providing clients with a progress report for current job state and next steps.
Completing paperwork as per training for every job completed.
Submitting requests for work to be scheduled to office administration and the Operations Manager
Maintaining an up to date knowledge base of all pool system components.
Working in an efficient and safe manner at all times.
Maintaining a clean and well-functioning truck.
Carrying out Detailed Water Analysis for every client, including generating unique prescriptions.
Administering chemicals directly to client pools as outlined by the prescription.
Communicating prescription and test results with clients and educating where possible.
3 years experience in the pool industry
Handy with tools
Ability to troubleshoot plumbing and mechanical issues
Physically able to lift 50 lbs repeatedly
Valid G class Driver’s License
Plumbing certification considered an asset
TSSA Gas Technician certification considered an asset
Experience in sales considered asset
Client Service Orientation
What you will get: In addition to the satisfaction gained from helping people reach their goals, 1888PoolsRx offers a competitive salary.
We are ethical, client-focused, performance-oriented and believe in the personal growth of our staff, our community and our clients.
As a Senior Technician with 1888PoolsRx, you will work for a high performing organization that is dedicated to assisting individuals in enjoying their pools.
1888PoolsRx is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and client satisfaction in all products and services. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.
We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title, and job reference number in the email subject line and tell us how you learned about this opportunity in your cover letter.
Please reply in confidence by 5:00 p.m. on Monday, March 1st, 2021
1888PoolsRx Hiring Committee
Job Reference Number: ST001