Senior Program Manager

  • Company:
    Microsoft
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 day ago
  • Category:

Interested in shaping the future of workplacecommunicationandcollaboration? Comejoin us!Microsoft Teams isthe fastest growingbusiness application in Microsoft’s history.As the foundation for teamwork and intelligent communications, Teams is a highly extensible hub and conversational canvas for first, third-party and custom line-of-business app integrations.Our team’s charter is toimprove monetization of the Teams marketplace tohelp our ecosystem grow their businesses onTeams.Our culture is inclusive, customer-obsessed, anddata-driven; our product managers come from diversebackgrounds andare passionateaboutdelivering customerimpact. 

We are looking for anentrepreneurialand technical Senior Product/ProgramManager to drive our productand programroadmapsformonetizationof the Teams platform.You will have the opportunity toown and drivethe visionandstrategyforfeaturesandplatform capabilitiestohelp developersgrow and scaletheir businesses on Teams.This role has responsibility for developing specs,driving cross-teamplanning and coordination,andworking with business teams tosuccessfully launchnew featuresinsupportofTeams marketplace monetization.You will engage with customers and partners to understand their requirements andinvent on their behalf todelivercustomer delight and business value.

The ideal candidate for this role is comfortable dealing with the ambiguity of building newfeatures,hasa strong technical mindset to work both with internal development teams and with external developers,is data driven withexcellentanalytical skills, and hasstrongwritten and verbalcommunication skills to coordinate efforts across a large group of stakeholders.

Responsibilities

  • Create,evolveand communicateproductrequirements, specifications and user stories to supportcohesive scenarios informedbydetailedcustomerresearchanddata-driven analysis.
  • Lead/participate indesign, code, and test planning and reviews across feature areas to ensureresultingend-to-end experiencesare of high-quality and willdelight customers.
  • Identifymulti-product/service dependency issues and scheduling priorities, and establish milestone exit criteria Run and manage project delivery rhythm in an agile environment; communicate identified risks in advance and drive mitigation plans.
  • Drive product launches,user growth and engagementbyworkingwith cross-functional teamsincluding marketing, public relations,and field sales.
  • Qualifications

  • 5+ years ofexperience inproductor programmanagementdelivering end-user or developer facing products andservices.
  • Demonstrated experience across the entire product lifecycle– from userresearchand competitiveanalysis,toideation, specification,architecture,andlaunch.
  • Strong project management, leadership, dependency management and cross-group collaboration skills with a track record of managing complex projects with many partners in an agile environment.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions,recommendations,and drive actions. 
  • Excellentcustomer empathywithexperience in user-centered design; demonstrated success in creating innovative and user-friendly software applications and customer-facing features.
  • Technical fluencywithsolid understanding of web and mobile technologies;ability to understand and discuss architectural concepts, tradeoffs, and new opportunities with technical team members.
  • Excellent business acumen,with theability to thinkstrategicallyandabilityto solve complexand ambiguousproblems with a structured andmethodicalapproach.
  • Excellent written and verbal communication and presentation skills across multiple levels of the organization and to both technical and non-technical audiences
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  • Bachelor’s degree in Computer Science, Electrical Engineering, Business, Economics, or equivalent field.
  • Preferred Qualifications

  • Master’s degree in computer science, engineering, business,economicsor equivalent field.
  • 3+ years of experience working on internet scale B2B SaaS orUCaaSproducts in a high growth environment.
  • 3+ years of experience in working on marketplace/store products, engaging directly with developers, independent software vendors and/or other ecosystem partners to build and successfully launch monetized products. 
  • Innate curiosity andabilityto thrive in an ambiguous and rapidly changing startup environment. Self-starters and innovators with a positive, collaborative can-do attitude, growth mindset and bias for action are very welcome.