Senior Manager / Manager – Digital Health, Technology Strategy and Transformation Consulting

With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this.

The opportunity:

At KPMG, our Digital Health practice helps our clients to transform their clinical and business operations through digital enablement. We work with our clients at both the strategic level to design an organization’s goals, vision, objectives, target operating models, and at the tactical level to design, build and implement the digital ecosystem that will support and achieve those objectives.

Our ideal fit is someone who has Manager/Senior Manager-level experience in Healthcare, with a focus on Clinical/Business Application Management, Information Technology/Infrastructure or Enterprise Architecture. You bring experience in healthcare operations, patient care and business workflows. You also bring a strong customer focus to leading IT operations in a healthcare environment and working with technology vendor partners to deliver successful outcomes together.

Our Digital Health team helps our clients to achieve their health system digital enablement ambitions by advising on ways to improve the patient experience, set digital strategies, increase the return on investment and reduce the risk of digital and technology projects, using KPMG’s leading practices. As a senior manager/manager, you will be responsible for leading engagement delivery and project teams and use your real-world experience to provide technical subject matter expertise. You will contribute to the successful delivery of KPMG services, undertake business development such as proposal writing and contribute to the development of KPMG’s consulting practice through thought leadership, knowledge management and methodology design.

The location of this position is flexible across Canada, though you will be asked to work on projects outside your local office. We are a dynamic and innovative team and equally passionate about what we do and the quality of services we provide to our clients.

What you will do

Our digital health managers work on a wide variety of digital health engagements including:

Develop clinical, business, information, application, technology and security architectures enterprise-wide or for specific lines of business, program areas or business functions
Conduct client readiness assessments related to digital transformation including the adoption of new technology such as health information systems, cloud, infrastructure, advanced and predictive analytics, IT service management tools and practices
Assess client architectures against reference models to provide strategic advice for improvement of business processes, applications, data and integration.
Evaluate application and technology portfolios in relation to target architectures, and recommend application rationalization, modernization strategies and cost take-out
Establish technology related practices, capabilities, standards, and methods
Develop business transformation plans, IT strategic plans, data and analytics strategies, target operating models, and digital strategies for enterprises and/or specific program areas or business functions
Conduct technology market scans and support system selection to meet clinical or business requirements
Develop technology, data and project governance mechanisms
Provide support to program evaluations, risk assessments and performance reviews of business/IT functions and large technology implementations
Research, propose and support partnerships and information sharing of new technologies within the digital health domain

What you bring to the role

5 to 7+ years of professional work experience in a healthcare technology role in one or more areas: Enterprise and business architecture, data management, information and technology services, application/network/systems architecture or engineering. At least 3 of those years should be in a leadership role.
Experience managing IT operational processes, governance, systems development, infrastructure management and systems administration.
Core advisory skills including business process analysis, financial analysis, performance assessment, project management and risk assessment.
Vendor relationship management and governance (e.g. partnerships, contract/SLA management, etc.)
Excellent written and oral communication skills; Ability to speak to the benefits of technology effectively with business, clinical and executive clients without speaking in technology terms
Strong interpersonal skills including coaching and leading diverse teams and excellent stakeholder engagement capabilities.
University degree, preferably in computer science, engineering, business or a similar discipline.
Travel will be required when safe to do so.

Additional skills and experiences that are preferred:

Relevant designations are an asset, including but not limited to, TOGAF, EBA, PMP, CISA, ITIL, CMC, SEI certifications, CoBIT certifications
Solution design and implementation skills and experience
Application system and/or technology portfolio management
HIS/EHR application package knowledge, selection and/or implementation
Relational database management planning, design, and implementation skills and experience
Business intelligence, data warehouse, and/or performance management application package knowledge, selection and/or implementation is an asset.
MBA, MS Health Informatics or other related Masters degree.
French communication skills would be a decided asset.

Keys to your success:

A passion for making a difference in healthcare
A focus on client success and solving problems
The ability to translate business problems into digital/technology solutions that drive value

Learn more about where a career at KPMG can take you.

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support at email: cdnersteam@kpmg.ca or phone: 416-777-8002 or toll free 1-888-466-4778 Option 3.

For general recruitment-related inquiries, please contact the HR Delivery Centre at cafmcdnhrsthotline@kpmg.ca .

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