Company Description

As one of the largest independent technology companies in Atlantic Canada, Mariner has a team of over 200 IT, Software Professionals and Management Consultants working with clients both regionally and across the globe. With extensive capabilities in the areas of analytics, automation software, information security, change management and IT consulting, Mariner has been delivering innovative solutions with a strong emphasis on productivity and customer experience since 2003.

Job Description

Mariner is actively recruiting for a Senior Business Analyst to be a key leader in our IT Professional Services team in Nova Scotia. In this role, you will be responsible for client-based projects and, in collaboration with our delivery and sales teams, you will deliver best of breed solutions to new and existing customers.

You are passionate about customer experience – and are not afraid to ask the hard questions and challenge the status quo to deliver the right solution. You can balance your love of detailed analysis with your drive to meet deadlines – and can guide the process from idea through to the testing phase.

Major Responsibilities

• Facilitate stakeholder sessions, interviews, and analysis to identify areas for process and systems improvement
• Prepare Business Requirements Documents, including functional/non-functional requirements
• Prepare integration plans for deployment of system changes into existing environments
• Collaborate in the development of test plans and test cases
• Interact with the solution team to ensure that requirements are correctly understood and implemented
• Communicate key insights to client team and clearly identify impacts of changes

Qualifications

• 10 years of experience in Business Analysis as a part of multifunctional team, preferably in public sector, health care, utilities, financial, and/or occupational health and safety
• Demonstrated success with business requirements analysis, group facilitation, gap analysis, process mapping and design as part of a business transformation
• Knowledge and experience with large scale multifunctional IT implementation initiatives
• Experience in working in a formal systems development lifecycle methodology environment involving such artifacts as functional and detailed design documents, business use cases, and requirements traceability
• Demonstrated skill in building consensus among stakeholders
• Exceptional communication skills and experience in working with business at all levels including technical SMEs
• Experience with both Agile and Waterfall project delivery methodologies
• Demonstrated project experience across some combination of the following:
  • digital strategy/digitalization of services
  • enterprise systems (ERP, CRM, HRIS)
  • IT infrastructure & cloud
  • business intelligence & analytics, data management
  • IT risk management
  • cybersecurity
  • emerging technologies (AI, ML, IoT, etc.)
• Experience working in client-based consulting role is highly desirable
• Post-secondary education in business, computer science, or a related field
• CBAP and/or Prosci certifications considered an asset

Additional Information

Why Mariner Partners?

We believe in making a positive impact in the communities where we live and work – our team is located in major cities all across Canada, throughout the US and internationally. We are proud to be headquartered here and are passionate about growing a strong technology sector here in Atlantic Canada and beyond. We offer competitive compensation, benefits packages and training and development.

We recognize that empowered employees are more innovative, more efficient, deliver better customer service and can flat out-perform conventional organizations. Our people have built products for national deployments at the world’s largest TV and Internet companies and leading real estate, financial and government organizations.

We are looking for passionate IT professionals who love solving problems for customers and who want to grow their careers.

Join our growing team!