Sales Engineer Location Huntsville, AL Type Full Time Min. Experience Experienced Role Summary A Sales Engineer is responsible for the technical aspects of a sale. The successful candidate will work directly with our Sales Team to find technical solutions for our customers. Job Responsibilities Planning & implementation of Sales Engineering Work with Sales Team to identify business opportunities Provide Technical Engineering and Architecture to business partners Product Demonstrations Development and delivery of product demonstrations Provide Webinar and Leader Lead presentations demonstrating Sangoma products Provide regular status reports of feedback of customers to management Product Training Development and delivery of product training Provide Webinar and Leader Lead presentations for product training Provide regular status reports of feedback of customers to management Sales/RFI/RFP Documentation Provide functional and technical elements into RFIs/RFPs Provide Sangoma Product specification and information. Work with Sales opportunities as technical representative. Conferences, Seminars, Webinars, and other field events Travel to various Conferences, Seminars, and other field events in your region a Sangoma Technical Sales Representative Provide Presentations and demonstrations Represent Sangoma at Trade Show events Report to Sales of all Sales Leads Travel Expectations 50 PERCENT Travel with Sales Representative to meet customers Travel to Conferences, Seminars and Trade Shows Travel to provide Demos to customers Travel to provide Customer Training Required Qualifications Excellent understanding of customer service and client-oriented Excellent communication skills, verbal and written Excellent technical troubleshooting skills using a methodical disciplined approach Excellent interpersonal skills In-depth knowledge of SIP Protocol VoIP Telecommunications, IP Telephony Architectures and SIP Security In-depth knowledge of computers, networking (Voice and Data), LAN/WAN data networking architectures, routing protocols and Data Security In depth knowledge of Asterisk, Switchvox, FreePBX and PBXact environments In-depth knowledge of Digium products, Phones, Cards and Gateways Working knowledge of Linux and associated repositories and VMware. Working knowledge of traditional telecommunication technologies, such as T1, PRI, ISDN, Analog FXS/FXO and others Proven advanced troubleshooting skills on telephony, data, computers and their applications Ability to handle demanding customers, serious technical problems or product issues resulting in stressful situations Ability to interface tactfully and effectively with external customers at various technical and management levels Must be a self-starter, possess excellent organization skills, and the ability to multi-task Benefits We are proud to offer a comprehensive benefits package to eligible employees, which is designed to promote their personal well being as well as of their families. Sangoma not only offers a very competitive health benefits package including medical, dental and vision coverage, we also offer income protection benefits including life insurance, short term disability, and long term disability. About Sangoma Sangoma Technologies is a trusted leader in value-based Unified Communications solutions for SMBs, enterprises, OEMs, carriers, and service providers. Sangoma is the primary developer and sponsor of the Asterisk and FreePBX projects and offers Voice over IP systems which enable businesses to achieve enhanced levels of collaboration, productivity, and ROI.