SALES ASSOCIATE

  • Company:
    Laura Canada
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    5 days ago
  • Category:

Role Summary

The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.

Critical Functions

1. Customer Service

  • Provides exemplary customer service by following the Laura Canada service standards.
  • Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
  • Demonstrates strong wardrobing skills by assessing the unique needs of customers and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
  • Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
  • Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
  • Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. no sales, refunds, customer orders, etc.), as required.

Requirements

  • Experience in a retail environment preferred
  • Excellent communication and interpersonal skills
  • Conducts oneself in a professional manner.
  • Open to feedback and implements change in a timely manner.
  • Demonstrates initiative on an ongoing basis.
  • Positive attitude and confident
  • Passion to keep learning, growing and adapting
  • English and/or French as required